Legal information

Privacy policy

This policy explains which personal data we process, why, and what your rights are. It follows the European Union General Data Protection Regulation (GDPR) and, for people in Brazil, the General Data Protection Law (LGPD).

Who is responsible

Nona Casa is responsible for processing your data. For any request about it, write to suporte@nonacasa.com.

What data we process

• Browsing. As with any website, the server records technical access data (IP address, browser, pages visited, date and time) to keep the site running and secure.
• Language. If you choose a language on the site, that choice is stored only on your device. It is not a tracking cookie.
• Fonts. The site’s fonts are loaded from Google Fonts, which sends your IP address to Google.
• Purchases. Name, email and payment details entered at checkout. Payment is made on the partner payment platform; we never see or store your card details.
• Contact. If you contact us by email, WhatsApp or Instagram, we use what you send only to reply and handle your request.

Why we use this data

• To deliver the product you bought and provide support (performance of the contract).
• To meet legal obligations, such as accounting and tax rules.
• To keep the site secure and running (legitimate interest).

We do not sell your data and we do not use advertising or audience measurement cookies.

Who receives the data

Only the providers that make the site and sales work: the technical services that keep the site online, Google Fonts and the partner payment platform. Some are outside the European Union, for example in the United States. In those cases, the transfer is protected by the European Commission’s standard contractual clauses or an equivalent mechanism.

How long we keep it

Purchase data: for the period required by accounting law (in France, 10 years). Contact messages: up to 3 years after the last contact. Technical server logs: for the period set by the provider.

Your rights

You can ask to access, correct, delete, restrict or port your data, and you can object to its use. Just write to the email address above. If you believe your data has not been handled properly, you can file a complaint with the CNIL in France (cnil.fr), or with the ANPD in Brazil (gov.br/anpd).

General terms of sale

1. What we sell

Nona Casa sells digital personal development guides, the modules (such as Pawn Mode and Knight Mode), with their supporting materials. The one-to-one services (Profile Analysis, Mentoring and Your Move, In Person) have their own terms, agreed before you book.

2. Prices

Prices are in euros and are those shown on each product page at the time of purchase. The final amount, including any applicable taxes, is shown on the payment page before you confirm your purchase.

3. Order and payment

You buy through the purchase button on the product page, which takes you to the partner payment platform. The order is confirmed once the payment is approved.

4. Delivery

Right after the payment is confirmed, you receive access to the materials by email. If it does not arrive, check your spam folder and contact us.

5. 7-day guarantee

If the product is not right for you, ask for a refund within 7 days of purchase and we will return 100% of what you paid.

6. Use of the materials

The materials are for personal use only. Sharing, reselling or publishing the content, in whole or in part, is not allowed.

7. Results

The modules are educational content. Results depend on your commitment and your situation, and we do not promise any specific result.

8. Questions and complaints

Contact us by email at suporte@nonacasa.com. We reply as quickly as possible and always look for a friendly solution to any problem.

9. Governing law

These terms are governed by French law, without depriving you of any protection guaranteed by the law of your country.